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Accessibility

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Station Facilities

Wheelchair boarding slopes on Mita Line platforms

There are slopes on the platforms in front of carriage doors at Mita Line stations, to facilitate Accessibility. In principle, these slopes are situated by the second and fifth carriages at the door near the wheelchair-designated areas. For safety reasons, however, this cannot be done in stations where the platform curve results in a gap of more than 10 centimeters between train and platform. On the Oedo Line, we have completed the introduction of boarding slopes at all stations. The slopes are situated at all doors near the wheelchair-designated areas of the fourth and fifth carriages.

On the Oedo Line, we have completed the introduction of boarding slopes at all stations. The slopes are situated at all doors near the wheelchair-designated areas of the fourth and fifth carriages.

Click the button below to download a diagram of the available wheelchair boarding slopes on the Mita Line.

Download

Portable Wheelchair Ramps

Portable wheelchair ramps, allowing users to board / leave trains at any point of the platform, are available at all Toei Subway stations. Please contact the nearest station staff member if you wish to use one.

Elevators and escalators

We have elevators and escalators connecting platform levels with ticket gate levels and ticket gate levels with the ground level. We have already completed installing elevators at all subway stations to provide at least one barrier-free route between ground level, ticket gate level and platform level.

Escalators

Escalators are present in every Toei station, ensuring users can comfortably access train platforms to/from ground level.

[image] Escalators

Accessible Elevators

We are progressing with upgrading all elevators to ensure each can accommodate wheelchair access.

[image] Accessible Elevators

Wide Ticket Gates

Every row of ticket gates at all stations has one wide ticket gate to accommodate wheelchair users.

[image] Wide Ticket Gates

Universal Access Toilet

We are progressing with installing spacious toilets in stations to serve passengers with disabilities and those with babies.

[image] Universal Access Toilet

Low-level ticket machines

For the comfort of wheelchair users, all stations have low-level ticket vending machines in place.

[image] Low-level ticket machines

Braille fare tables

All stations are equipped with tables that provide fare information in braille.

[image] Braille fare tables

Braille stickers

Braille stickers are attached to handrails on stairs and along passageways in all stations.

[image] Braille stickers

Touch signboards

Stations are equipped with touch signboards providing guidance to facilities in braille and audio.

[image] Touch signboards

Guidance chimes

Audible chimes that provide guidance to entrances and exits, ticket gates, and platform steps are in operation.

Ground-level entrance/exits, ticket gates: door bell-like sound indicates entrances, exits and ticket gates.

Platform steps: Bird calls indicate the location of steps leading to and from the platform.

On island platforms: meadow bunting call.
On side platforms: warbler or cuckoo call.

Onboard Facilities

Wheelchair Area

All trains are equipped with a designated wheelchair area.

[image] Wheelchair Area

LED Display

Trains on the Asakusa Line, Mita Line, Oedo line, and Shinjuku Line, provide written guidance using modern LED displays.

[image] LED Display

Braille stickers in carriages

Carriages on all four train lines have braille stickers on every door (only on Toei carriages).

[image] Braille stickers in carriages

Low-hanging hand straps

Some trains on the Asakusa and Shinjuku lines have low-hanging hand straps in place. All hand straps in priority seating areas are colored orange.

[image] Low-hanging hand straps