Disasters

Coping with Disasters

If an Earthquake Occurs

On the platform

Be careful not to fall onto the tracks.
Beware of falling objects.
Once the shaking stops, follow the station staff's instructions and act in a calm manner.

On the train

Hold on to a hanging strap or handrail.
Beware of falling objects.
Do not try to get off the train thoughtlessly. Follow in-train announcements and act in a calm manner.

When strong shaking is expected to occur or is detected, the train will be safely halted. In case of the train stops between stations, it will proceed to the nearest station as soon as possible after safety is confirmed. Some restrictions may be placed, such as running at reduced speed and shut down of operation, depending on the intensity of the earthquake.
The train will resume operation once safety is confirmed.

If a Fire Occurs

On the platform

Keep away from the fire.
Activate fire alarm to notify the occurrence of the fire.
Follow the instructions of station staff and evacuate to a safe location.

On the train

Notify the crew member by using the emergency notification equipment.
Evacuate to a safe car.

Subway trains are made of fire-retardant and melt-resistant materials. If a fire breaks out while the train is running, the train will proceed to the nearest station as soon as possible and allows passengers to evacuate from the train after it arrives. In case of emergency, passengers can evacuate from the train using the doors at the front of the first car and at the back of the last car, respectively, following the instructions of the crew members.

In the case of Other Emergencies

In case of emergency, follow the instructions of crew members. If you notice an emergency, immediately inform crew members.

If a person falls onto the tracks, press the emergency stop button on the platform so that a train can come to an emergency stop.