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How to Use

What to do in an emergency

Subway

If an earthquake occurs

On the platform

Be careful not to fall onto the tracks.

Beware of falling objects.

On the platform

After the earthquake shaking stops, follow the instructions of station staff and act calmly.

On the train

Beware of falling objects.

Hold on to a hanging strap or handrail.

On the train

Do not get out of the train thoughtlessly. Follow in-train announcements and act calmly.

If strong shaking is expected to occur or is detected, the train is safely halted. If the train stops between stations, it proceeds to the nearest station as soon as possible after safety is confirmed. Some restrictions may be placed, such as running at reduced speed and shut down of operation, depending on the intensity of the earthquake. The train resumes operation once safety is confirmed.

Subway

If a fire occurs

On the platform

Keep away from the fire.

Set off a fire alarm to notify the occurrence of a fire.

On the platform

Follow the instructions of station staff and evacuate to a safe location.

On the train

Notify crew members using the emergency notification equipment.

Evacuate to a safe car.

On the train

Subway trains are made of fire-retardant and melt-resistant materials. If a fire breaks out while a train is running, the train proceeds to the nearest station as soon as possible and allows passengers to evacuate from the train after it arrives at the station. In case of emergency, passengers can evacuate from the train using the doors at the front of the first car and at the back of the last car, respectively, following the instructions of crew members.

In case of emergency

If a person falls onto the tracks, press the emergency stop button on the platform so that a train can come to an emergency stop.

Emergency stop button

Emergency stop button

Subway

In case of emergency, follow the instructions of crew members. If you notice an emergency, immediately inform crew members of this.

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