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Guide to the subway's Barrier Free Facilities
Toei Subway is working towards barrier free accessibility in trains and stations.
Station Facilities
Barrier Free Facilities
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Wheelchair boarding slopes on Mita Line platforms
There are slopes on the platforms in front of carriage doors at Mita Line stations, to facilitate wheelchair access. In principle, these slopes are situated by the second and fifth carriages at the door near the wheelchair-designated areas. For safety reasons, however, this cannot be done in stations where the platform curve results in a gap of more than 10 centimeters between train and platform.
On the Oedo Line, we have completed the introduction of boarding slopes at all stations. The slopes are situated at all doors near the wheelchair-designated areas of the fourth and fifth carriages.
Click the icon below to download a diagram of the available wheelchair boarding slopes on the Mita Line.
On the Oedo Line, we have completed the introduction of boarding slopes at all stations. The slopes are situated at all doors near the wheelchair-designated areas of the fourth and fifth carriages.
Portable wheelchair ramps
Portable wheelchair ramps, which allows users to board / leave trains at any point of the platform, are available at all Toei Subway stations. Please contact the nearest station staff when you wish to use.
Elevators and escalators
We have elevators and escalators connecting platform levels with ticket gate levels and ticket gate levels with the ground level. We have already completed installing elevators at all subway stations to provide at least one barrier free route between ground level, ticket gate level and platform level.
Wheelchair lifts
We have wheelchair lifts in place at step flights in some of our stations.
Wide ticket gates
Every row of ticket gates at all stations has one wide ticket gate to accommodate wheelchair users.
Universal Access Toilet
We are progressing with installing spacious toilets in stations equipped with handrails, baby seats, ostomate facilities to serve passengers with babies or toddlers and people with disabilities.
Low-level ticket vending machines
For the comfort of wheelchair users, all stations have low-level ticket vending machines in place.
Guidance chimes
Audible chimes which provide guidance to entrances and exits, ticket gates, and platform steps are in operation.
Ground level entrance/exits, ticket gates: door bell-like sound indicates entrances, exits and ticket gates.
Platform steps: Bird calls indicate the location of steps leading to and from the platform.
On island platforms: meadow bunting call.
On side platforms: warbler or cuckoo call.
Click here to hear samples of the bird calls.
Braille fare tables
Fare tables in braille are provided at all stations.
Braille stickers
Braille stickers are attached to handrails on stairs and along passageways in all stations.
Touch signboards
Stations are equipped with touch signboards providing guidance to facilities in braille and audio.
On-board facilities
Wheelchair area
All trains are equipped with a designated wheelchair area.
LED display
All trains on the Asakusa Line, Mita Line and Oedo line, and 79% of trains on the Shinjuku Line, provide written guidance using LED (light emitting diode) displays.
Braille stickers in carriages
Carriages on all four train lines have braille stickers on every door (only on Toei carriages).
Low-hanging hand straps
Some trains on the Asakusa and Shinjuku lines have low-hanging hand straps in place. In carriages on all four lines, the hand straps in the priority seating area are colored orange to make priority seats easy to locate.
