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How to Use

Guide to Barrier Free Facilities on the subway

Toei Subway is working towards barrier free accessibility in trains and stations.

Station Facilities

Barrier Free Facilities

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Wheelchair boarding slopes on Mita Line platforms

There are slopes on the platforms in front of carriage doors at Mita Line stations, to facilitate wheelchair access. In principle, these slopes are situated by the second and fifth carriages at the door near the wheelchair-designated areas. For safety reasons, however, this cannot be done in stations where the platform curve results in a gap of more than 10 centimeters between train and platform.
On the Oedo Line, we have completed the introduction of boarding slopes at all stations. The slopes are situated at all doors near the wheelchair-designated areas of the fourth and fifth carriages.

Click the icon below to download a diagram of the available wheelchair boarding slopes on the Mita Line.

On the Oedo Line, we have completed the introduction of boarding slopes at all stations. The slopes are situated at all doors near the wheelchair-designated areas of the fourth and fifth carriages.

Portable wheelchair ramps

At all stations on the Toei subway, a portable wheelchair ramp, which allows users to board or leave trains at any point on the platform, is available. Please contact station staff when you want to use it.

Elevators and escalators

We have elevators and escalators connecting platform levels with ticket gate levels and ticket gate levels with the ground level. We have already completed installing elevators at all subway stations to provide at least one barrier free route between ground level, ticket gate level and platform level.

エレベーター

エスカレーター

Wheelchair lifts

Wheelchair lifts are in place at flights of steps at some stations.

Wheelchair lifts

Wide ticket gates

Every row of ticket gates at all stations has one wide ticket gate to accommodate wheelchair users.

Wide ticket gates

Universal Access Toilet

We are progressing with installing spacious toilets in stations to serve passengers with babies or toddlers and people with disabilities, equipped with handrails, baby seats, ostomate facilities and so on.

Universal Access Toilet

Low-level ticket vending machines

For the comfort of wheelchair users, all stations have low-level ticket vending machines in place.

Low-level ticket vending machines

Guidance chimes

Audible chimes which provide guidance to entrances and exits, ticket gates, and platform steps are in operation.

Ground level entrance/exits, ticket gates: A 'ping pong' sound indicates entrances, exits and ticket gates.

Platform steps: Bird calls indicate the location of steps leading to and from the platform.

On island platforms: meadow bunting call On side platforms: warbler or cuckoo call

Click here to hear samples of the bird calls.

音声ファイルmeadow bunting call

音声ファイルwarbler call

音声ファイルcuckoo call

Guidance chimes

Braille fare tables

Fare tables in braille are provided at all stations.

Braille fare tables

Braille stickers

Braille stickers are attached to handrails on stairs and along passageways in all stations.

Braille stickers

Touch signboards

Stations are equipped with touch signboards providing guidance to facilities in braille and audio.

Touch signboards

On-board facilities

Wheelchair area

All trains are equipped with a designated wheelchair area.

Wheelchair area

LED display

All trains on the Asakusa Line, Mita Line and Oedo line, and 79% of trains on the Shinjuku Line, provide written guidance using LED (light emitting diode) displays.

LED display

Braille stickers in carriages

Carriages on all four train lines have braille stickers stuck on every door (only on Toei carriages).

Braille stickers in carriages

Low-hanging hand straps

Some trains on the Asakusa and Shinjuku lines have low-hanging hand straps in place. In carriages on all four lines, the hand straps in the priority seating area are colored orange to make priority seats easy to locate.

Low-hanging hand straps

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