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How to Use

Lost and Found / Inquiries

Toei Subways

Please inquire at any Toei subway station.

Toei Bus

Please inquire at any office or branch responsible for the bus route you rode.

Toei Streetcar (Toden) Arakawa Line

Please inquire at any office of the Toei Streetcar (Toden) Arakawa Line.

Nippori-Toneri Liner

Please inquire at Nippori Station.

Information on the Toei Transportation Customer Center

For inquiries about fares, timetables, routes, and lost articles, please contact the Toei Transportation Customer Center.
※Convesations possible in 5 languages: English, 中文, 한국어, Español, Português.

Tel: 03-3816-5711
Hours: 9:00-20:00 (seven days a week, year-round)

Here is the usage information of the site.

Guide to using the site is here.