How to Use

Lost and Found / Inquiries

Toei Subways

Please inquire at any Toei subway station.

Toei Bus

Please inquire at any office or branch responsible for the bus you took.

Tokyo Sakura Tram (Toden Arakawa Line)

Please inquire at any office of Tokyo Sakura Tram (Toden Arakawa Line).

Nippori-Toneri Liner

Please inquire at Nippori Station.

Information of Toei Transportation Customer Center

For inquiries about fares, timetables, routes, and lost articles, please contact the Toei Transportation Customer Center.
※Conversations possible in 5 languages: English, 中文, 한국어, Español, Português.

Tel: 03-3816-5711
Hours : 9:00 - 20:00 (7 days a week, all year-round)